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NG MERS 999 Suspended

The Ministry of Health has temporarily rolled back the new Next Generation MERS 999 emergency system after it went live, following numerous complaints of technical failures and slow response times.

Last updated at Nov 21, 2025

🔥 MOH Rolls Back To MERS 999

The Ministry of Health (MOH) temporarily suspended the Next Generation Malaysian Emergency Response Services 999 (NG MERS 999) and rolled back to the old MERS 999 system starting 10pm on 20 November 2025. This decision, implemented nationwide, included reactivating all 21 Medical Emergency Coordination Centres (MECC) to handle emergency calls manually.

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