Travel chaos: anger at UK airport delays due to passport e-gate failure
3 days ago
Britain’s automated border control gates known as e-gates have started operating as normal after problems earlier in the day, the Home Office said on Saturday evening.
Passengers flying into Britain were facing major delays after landing at airports due to a nationwide issue affecting the e-gates that scan passports upon arrival.
On social media, travellers have described queues of several hours at a number of airports including Heathrow and Gatwick as arrivals needed to have their passports checked by hand rather than the automated machines.
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